PRIVACY POLICY.
EFFECTIVE DATE: January 1, 2008
LAST UPDATED: June 13, 2023
FRONTSTEPS Dwelling, Inc. ("us," "we," or "Company") is committed to respecting the privacy rights of its customers, visitors, and other users of the Company Website ("the Site"). We created this Website Privacy Policy ("Privacy Policy") to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy.
NOTICE CONCERNING CHILDREN:
We are a general audience site, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children's privacy online. We do not encourage use of the Site by children under the age of 13 without parental consent.
TYPES OF INFORMATION COLLECTED
TRAFFIC DATA COLLECTED. When you visit our Site, we automatically track and collect the following categories of information: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; and (4) types of web browsers used to access the Site (collectively referred to as "Traffic Data"). Traffic Data is anonymous information that does not personally identify you but is helpful for technical support purposes and for improving your experience on the Site. Additionally, we may utilize "cookies" to customize content specific to your interests or to store your password, eliminating the need for you to re-enter it each time you visit the Site.
PERSONAL INFORMATION COLLECTED. To access certain services, we may require you to provide us with specific information that personally identifies you ("Personal Information"). Personal Information includes “Contact Data” such as your name, mailing address, e-mail address, and telephone numbers. It's important to note that if you give our app permission to access your phone's address book and photos, we may also collect and utilize that information. This access is solely based on your consent and enables us to enhance your experience with our app.
USES OF INFORMATION COLLECTED
COMPANY USE OF INFORMATION. We utilize the Contact Data you provide solely for the purpose of contacting you when necessary, specifically in connection with gate access entry matters. Additionally, with your consent, we may use the information from your phone's address book to facilitate the quick creation of guest passes. This feature enables you to easily authorize entry for individuals from your contacts list, enhancing the convenience and efficiency of our services. Furthermore, we may also utilize images you provide to personalize your profile within the app, allowing you to customize and enhance your user experience.
USER CHOICE REGARDING COLLECTION AND USE OF PERSONAL INFORMATION. You have the option to decide whether to provide us with Personal Information, however you will not be able to access and use those portions of the Site that require your Personal Information, including the gate entry system which permits the user to identify those persons the user wishes to authorize for entry into the community. By providing your Personal Information, including granting permission to access your phone's contacts and images, you enable us to offer you a more personalized and convenient experience within our app.
CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION
Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Service. Your Personal Information is stored on secure servers that are not accessible by third parties. We provide you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser. The Site has security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.
USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION. We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal profile at community.dwellinglive.com. Through your personal profile you may: (a) review and update your Personal Information that you have already provided; (b) choose whether or not you wish us to send you information as data changes in the system.
LOST OR STOLEN INFORMATION. You must promptly notify us if your user name or password is lost, stolen, or used without permission. Within one business day after such notification, we will remove that user name or password from your account and update our records accordingly.
PUBLIC INFORMATION. The Site may contain links to other websites. We are not responsible for the privacy practices, policies, products, actions or the content of such websites. We encourage users to read the privacy policies of any websites they visit.
USER CHOICE REGARDING COLLECTION AND USE OF PERSONAL INFORMATION
If you choose to submit content for publication we may publish your screen name to personalize your user experience. When FRONTSTEPS Dwelling, Inc. does share your information with our subsidiaries, affiliated companies and trusted businesses or persons, we require that these parties agree to process such information based on our direction and in compliance with appropriate confidentiality and security measures. Aggregate Information –The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to, and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use.
LEGAL DISCLOSURES
FRONTSTEPS Dwelling, Inc. may release your personal information to third parties: (a) in order to comply with a valid legal requirement such as in compliance with any law, regulation, search warrant subpoena or court order; or (b) in special cases, when we believe it is necessary to share information in order to investigate, prevent or take action regarding any illegal or unauthorized activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of our Terms of Use.
INFORMATION SECURITY
FRONTSTEPS Dwelling, Inc. has established and maintains reasonable security procedures to protect the confidentiality, security and integrity of your personal identifiable information, including the use of secure socket layer (SSL) and encryption methods. We regularly evaluate our data collection, storage and processing practices and security to guard against unauthorized access to our systems. You can help protect your information by safeguarding your FRONTSTEPS Dwelling password and using caution and discretion when posting information on public areas of the site. Although FRONTSTEPS Dwelling uses commercially reasonable efforts to safeguard your information, transmissions made by means of the Internet cannot be fully secure in all instances and we cannot guarantee that personally identifiable information that we collect will never be disclosed in a manner that is not consistent with this Privacy Policy.
INFORMATION COLLECTED FROM E-MAILS AND WEB FORMS
When you send us personally identifying information, for example, in an electronic mail message containing a question or comment or by filling out a form that E-mails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our Web site.
This Privacy Policy is subject to the terms of the applicable FRONTSTEPS Dwelling, Inc. Terms of Use. FRONTSTEPS Dwelling reserves the right to change this Privacy Policy. Any changes to this Policy will be posted to this page as soon as reasonably possible and will become effective immediately. Therefore, please check this page periodically.
USE OF THE FRONTSTEPS Dwelling, INC. SITE CONSTITUTES CONSENT TO ANY POLICIES THEN IN EFFECT.